With all the hand shaking out of the way my attention now
shifted to the chair. So what you might say it’s just a chair. Oh no it isn’t,
I mean yes the thing is just a chair, an uncomfortable folding metal piece of
industrial shit. It was about the positioning of said chair.
It was intentionally placed in the “wrong spot” the
incorrect distance from the table. We covered that yesterday. So now I had to
decide on posture, body language, and this has to be on your mind throughout
the whole interview.
Crossed arms and legs show a closed or defensive attitude,
leaned too far back you might be too casual and not taking this seriously. I
had decided ahead of time I would take solid posture. Both feet firmly planted
at hip width, hands loosely on my knees. You didn’t want your hands in the “praying”
position, held together and moving around.
Shoulders relaxed but square, chin up, eyes forward and
moving. You wanted to make eye contact with each interviewer, but only for a
few seconds at a time. Gaze too long and you could give the impression you were
trying to dominate, stare at the floor or ceiling and you were scared or
disinterested.
A glass of water was offered, I took it, but drank in sips,
even though I wanted to guzzle it like a cold Budweiser. Okay nice smile and
begin. “You ready?” asked the nice guy. “Yes Sir.” I answered.
With all the preparation I had done, all the rehearsals I’d
been through I had a good idea of what to expect. This was a test designed to
see what you would do in no-win situations. The bulk of the interrogation was
not really about the content of your answer, but more or less how did you
problem solve under pressure.
There was a get-to-know-me phase, a chance to cover who you
were, what you wanted, and the whys of how you came to be there. A chance to brag a bit and hit on work and
life highlights, kind of a verbal resume if you will.
Then came the situational questions, the no way to win
questions. I’ll give you an example. One of the examiners would select an index
card and read to you from the card. They gave you no indications of what they
were thinking, what was on their minds. Hell they could have been going through
the lunch menu for all I knew.
So here was one of the questions I got.
“You and another firefighter are performing salvage and
overhaul at a residential fire. Salvage and overhaul is done to secure the residence
and prevent further destruction from hidden fire. As you are checking the
master bedroom you notice the other firefighter slip some valuable property
into their pocket. What would you do?”
At this very point you have to commit to a course of action
and for me once committed I was going to stay with that decision until I was compelled
to change. You see the interrogators, in my opinion wanted to see if you
believed in yourself and your ability to make a decision.
I said “I wouldn’t do anything.” “Nothing?” one older man asked
without looking at me. “You just watched this guy take some valuable stuff and
put it in his pocket, and you wouldn’t do anything about that?” “No I’m sure he
was taking it into protective custody to keep it safe.”
“You wouldn’t go to your officer and report him?” asked the
friendly guy. “No, what if I did that
and the officer said, yeah I know he gave it to and I have it in my office. Are
you accusing him of stealing?” I made sure my back was straight. “That would
look bad and potentially cause friction in the work group.”
I tried to use buzz words that would make me appear smart
like “work group”. “So you would just
let it go?” “Yes sir.” The third guy looked at me with a slight smile a smart
ass smile is what I thought at the time. “Okay so now its a few days later and
you learn he hasn’t turned the stuff in, in fact in the locker room you notice
he has it in his locker. What would you do then?”
“Nothing, it’s in plain sight he obviously isn’t trying to
hide the fact he has it.” “Is that the correct way to handle property?” asked
the older guy. “I’m not sure, although I have a passing familiarity with the policy
and procedures manual of the Colorado
Springs fire department right now, I must admit I don ‘t know them by heart. This
may be acceptable conduct in this particular firehouse.”
Damn I sounded smart I thought. “Well it isn’t, proper conduct, just so you
know.” Said the third guy. “Now what would you do?” he asked. I had to think
about this, I had to leave myself wiggle room. If I jumped right on rat the thieving bastard out,
they could add information and put me in a bad situation. That’s what they did,
they added information slowly so they could see if given enough information you
were capable of adjusting your action to
your predicament .
“I think I would remind him in a soft way that he should get
that stuff turned in.” the friendly guy asked how’d you do that. “I would just say something
like, hey man you still got that stuff in your locker, you better give it to
the lieutenant before someone starts looking for it.”
“Okay so you do that, the stuff disappears but you find out
it didn’t get turned in. Now what?” “I’d remind him again.” “How?” asked the
older man. “Something simple like glad you got that stuff turned in.” “But he
didn’t turn it in” said friendly guy. “Well he probably would after that.”
“Look he stole the stuff.” Said the third guy, he seemed
like he was getting a little frustrated with me. I liked that. “Oh well that
would change everything.” I answered.” In what way?”Asked Mr. Friendly.
“I’d have to report his actions to my officer. I believe we
as firefighter have a sacred trust with the public. If we have a bad apple he
makes us all look bad, and we can’t afford to have one member of this
organization tarnishing our reputation.” ”How would you handle the reaction of
your co-workers if they didn’t agree?”
“I would remind them of that fact, we have a trust with the
public that is granted to no other organization. If they don’t understand that
then I guess I have to take the consequences of that decision whatever they
were. I can’t let peer pressure effect who I am as a representative of this
organization.”
Damn I was giving my shit, I have no idea what they thought
of my performance, but I did get the job. More tomorrow.
3 comments:
All that positioning paid off! ;-)
I guess maybe they felt sorry
I doubt that was the case. This crew does NOT seem to be the kind to do anything out of pity ;-)
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